Raleigh >Loans > Prospect Mortgage
Quick turnaround and great communication.
I had an excellent experience with Prospect Mortgage. Tom Deadmore was extremely helpful through the entire loan process. The communication was excellent and Tom went out of his way to make sure the process was easy and well-organized. We were nervous about our short closing time but Tom and the rest of the team made it happen easily. Tom was always responsive to our many questions. There were no areas that needed improvement.
My client was very high-maintenance and required a lot of contact and he was very patient with her and made himself available to her.
Frequent communication with the buyer, client and all sides of the transaction. And he got the buyer's loan closed in less than three weeks due to buyer's urgent circumstances.
I like the weekly updates which go to myself and the buyer to keep them in the loop during the process. In addition to the weekly updates he sent out, Tom would also pick up the phone and call me if there were any specific issues that I needed to be aware of and vice-versa. Very accessible. Have worked with him in the past and will do so again.
Kept all parties informed of the progress and needs during the whole transaction. Did an excellent job. Will work with Tom again!
Professional and Efficient. Michael and Tom offer five star service; if you want someone reliable and trustworthy you should call Prospect Mortgage. I have worked with Michael and Tom throughout various tranasctions for my clients and all have walked away extremely satisfied, I would highly recommend them and the services they provide.
Most professional and reliable lender in the Triangle.
As a professional realtor in the Triangle, I have worked with many mortgage lenders.
Michael, Tom and the entire Prospect team are the most professional, personable, and reliable mortgage professionals I've ever worked with.
In this challenging market, so many other lenders are dropping the ball, delaying closings, not returning phone calls, and some are even blatantly dishonest.
Prospect Mortgage has provided many of my clients with competitive interest rates, low closing costs, superior customer support, personal attention, and downright honesty.
They call you back when they say they will. If there's a problem that needs attention, they address it immediately and take responsibility to get their clients successfully to closing.
I recommend their services to every single client I work with.
We could not have asked for a more professional team than Prospect Mortgage. We have worked with Michael for almost a year. When we finally found our dream home in July, we were ready thanks to Michael and his team. Tom led us through the loan process and was professional, informative and available whenever I needed him. He kept us updated on the "to do list" all the way up to closing so there were no surprises.
I highly recommend Prospect Mortgage to anyone looking to buy a home.
Awesome Experience. Michael and Tonya and team are working on a refinance for my wife and I right now, and I can't say enough good things about the process. The application process was a breeze, they have done everything they said they would do, and there have been no surprises. They even send a weekly email update to keep everybody in the loop. I had a friend who just told me she was going through the refi process and how much a pain it was. I told her she should've worked with Michael at Prospect Mortgage! Maybe next time she will.
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