Cary >Spa By Mitchell's
Had a haircut and perm there and it was awful!!!!! Hair is fried and breaking off and Hope the manager is a rude woman - she is all about the money!!! Stay away!!!!!
Just move to this area from NY city for 6months, I was a loyal client at Red Door spa. I have been looking for a good Esthetician who can take a good care of my skin. Recommended by a friend, I called to requested Thahn, I was impressed by her magic fingers, personal, knowledge and professional. My facial was the best even compared to my regular facial in NY city. Now I do not have to worry to fly back to NY for my facial. Highly recommended Thahn.
I recently visited the Spa at Mitchell in Cary Town Center and requested Jing for a facial treatment. Jing is very experienced and has more than 10 years of experiences. She is very friendly and professional. I enjoyed the facial treatment by Jing very much and will go back to her again. I highly recommend Jing.
First and last visit. Plain and simple, it was not a good experience from making the appointment, arrival and cut. All employees appeared to be miserable. Shampoo was with cold water . . . what's up with that? Stylist did not listen, the cut is uneven and hair styled so badly I was embarrased to be out in public. Yes, was a good sport about the whole ordeal and left a generous tip . . . my parting gift for a lesson learned.
Very relaxing. This place was very relaxing and I would recommend it to anyone. They were very personable and the massage I got was excellent! It also was very reasonably priced for the luxury I feel that I experienced.
Bad Haircut the First Time Around.
I got a horrible haircut from Pam the first time I went and had to return. My hair ended up much shorter than I wanted it due to it having to be fixed. It has taken forever to grow out, but I will be going back this Monday for another cut with Megan.
I think the manager of this business, Hope, is rude. She was completely unappologetic for my haircut and refused to do anything about it. I called her manager and did get a gift card for the amount of the first cut. I figured I had to tip twice for that haircut and deal with it being so short, they should at least do that.
My teen daughter loves Megan and was able to get a very trendy haircut just by explaining the style. It came out perfect and my daughter was all smiles. If it wasn't for Megan, I would have rated one star.
Katherine. Katherine is my name, I love working in the Spa by Mitchell's. hair and make up is what I love to do. its really my passion. i've been doing hair since i was fifteen, ten years later I still love it. im the best in what i do!!! I was born to do this !!! when I moved from New York I looked at so many salon to see what I could find ,the Spa by Mitchell's welcomed me with open arms it made me feel right at home!!! months later I still feel at home !
GREAT customer service! And wonderful technicians as well!.
Me and my gf went and got a couples massage during one of their "sale weeks". Our technicians were amazing, they catered to our needs and made us feel comfortable even though it was both of our first times.
My gf gets her hair done by Justin and it always looks great!
If you are concerned about the price they have 20% off Monday, Tuesday, and Wednesday. And they also have 4 "sale weeks" a year which are 25% off. Still a little pricey but not much worse than any where else that offers the same services.
By the way the Spa by Mitchell's is not affiliated with Mitchell's Hairstyling. Mitchell's hairstyling was bought out by Regis, they also do not have the same customer service that the spa does (probably because it's a bigger business).
Grace is awesome!. I had a deep tissue massage with Rachel and she was outstanding. The only reason I didn't give her a 5 was because I was actually quite sore the next day. Maybe just a bit too hard, but that's my fault for not telling her to lighten up a bit. But she was knowledgeable and spent time on my "problem" spots. Book her for any type of massage and you will be pleased.
Services are great!.
I have been a customer of Mitchell's hair salon for as least 10 years. I was so excited when they opened the Spa by Mitchell's in Cary Mall (also one at TTC). Every service that I have gotten has been excellent. I concur with the other reviewer that Thahn is the best. I would hightly recommend her alone. She always remembers you and asks questions. I even send my husband to her for a men's facial...he is already asking when he can go back again! I frequently have Amanda do massages for me and she too is very kind and does a great job.
As opposed to the other Mitchell's salons, the front desk staff here is always very nice and courteous. I think the manager's name is Hope, and I see her up front and around the building frequently when I am there. I know that has to be part of the reason for the professionalism I see. True, some of them may be in high school so I will cut them a bit of slack on the gossiping at the front. I am sure I did the same when I worked during school!! At Crabtree, the front desk girls are so rude and unprofessional.
Overall, I would high recommend it. The only con I can think of is that you need to make your appointments in advance b.c. they fill up quickly, esp, during the sale weeks.
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