Triangle Pest Control

Karen D.

Joined 7 months ago

Based on my recent service experience in October 2012, I would say if you want professionalism, technical expertise, and courtesy, call these guys.

Doesn't Recommend

2010Customer

Joined 3 years ago

Please read this. !!!! Please read this before you decide to sign the contract. I talked to Mike, he promised a great service but they do a really lousy job. They did 2 pest control treatments but the insects are still a problem at my house, I still have ants and spiders. I have attempted to cancel the contract due to their poor performance but they want me to pay a cancellation fee. If the company can't do what was promised, why should I pay a cancellation fee? What makes me really worry is that, they also did termite treatment. I doubt about it's effectiveness simply because pest treatment didn't not work. I am a widow with 2 kids and I don't have extra $800-$900 just to blow on service that does not work. I wish I never had done any business with them!

Recommends

panthers07

Joined 3 years ago

Fast Termite Inspection. Used Triangle Pest Control for Termite Inspection on home purchase, I got extra help when I needed a super quick turnaround. The inspector called me at home to get me the information I needed over the weekend. I appreciated the speed at which Triangle Pest Control was able to help me and the over and above service I got out of the inspector.

Recommends

raleighhhhhome

Joined 7 years ago

Good pest control service. We have used other exterminator services. TPC uses products that work and they have good technicians who know what they are doing. The other companies are not effective at getting rid of insects (ants, spiders & roaches).

Recommends

hshollygrove

Joined 5 years ago

No Problems Since I Started Service. I have been using Triangle Pest Control for over two years now. They take care of my Pest Control and they performed a termite treatment on my home as well. While it is difficult to know how well they did their job, I was pleased with their service and I have not seen any insects inside my home since I started with them (which is great!). Their staff is very friendly and I like the fact that they call me before they come out.

Recommends

squeezebox

Joined 5 years ago

Triangle Pest Control did an excellent job with my termite treatment. Triangle Pest Control did a great job with the termite treatment at my house. I got quotes from many local pest control companies (both large and small) and their's was the most comprehensive and was very competitive as well.

They provided a quote that was specific to my house (which has a crawl space, finished basement, patio...ie: lots of differing condtions) and not just a "we're gonna treat yer house for termites" kind of quote. I am a professional estimator, so I appreciate a quote with a clearly defined work scope.

Their payment terms were very good too (one company wanted all the money up front !!! Uh huh!!! Sure!!)

The work itself was done very efficiently, safely, and professionally. It was done when they said it would be done, and exceeded my expectations. I like them so much I have recommended them to my Mom for her pest control needs.

Look no further. Triangle Pest Control should be your choice for your pest control needs.

Doesn't Recommend

JTiger79

Joined 5 years ago

Tried but Failed. I contacted Triangle Pest Control to perform a home inspection for wood boring insects. They promised a faxed report by end of the day following the inspection. I did not receive the report as expected and had to call and request it. I then called the home owner to let her know I would forward her a copy only to find out she already had a copy. Now why does the homeowner get a copy before the buyer and purchaser of the inspection? Following this, I noticed termite damage not mentioned on the report during my personal home inspection; obvious damage on a floor joist. Triangle Pest revisited the residence to reinspect after my complaint and confirmed it was in fact termite damage. Promised a new, revised report I again had to call and request that the report be sent. While reviewing the report I discovered why the home owner got a copy of the report before me; they had her listed as the buyer and me as the owner. I called back to request a third revised report with all pertinent information corrected and was informed the report would be sent to me the same day. I did not receive the report and had to call a third time to request a report for a service that I had already paid for up front. Triangle Pest Control has a friendly staff and were easy to speak with over the phone, but ultimately they tried and failed miserably at holding their end of the bargain. I will not recommend them.

Recommends

roverfan

Joined 6 years ago

Quick and easy pest removal. Triangle Pest Control is a great pest company. My parents in Cary recommended them. They came out to our place almost immediately and took care of our ant and spider problem. My husband and I were very impressed with the convenience (website) and thoroughness the tech showed as he went around our yard. Everyone from the lady I first spoke to on the phone, the tech and I think it was the manager (or owner) were all so nice and friendly. The manager called a few days later to if everything was okay.

We have had no more problems and because we are so busy we want to now use their quarterly pest control service to prevent any more ant and spider problems down the road. It makes it so nice now I don't have to worry anymore about those miserable spiders. The Triangle Pest guys will now take care of everything which is such a relief for me.

We highly recommend them.

Recommends

dprestonh

Joined 6 years ago

Great work! Great price! No More Ants.. Finally, we found an honest company that really cares about the service they provide. They were very upfront and clear about their different service plans, guarantees and prices. They were competitive in price for both pest control and termite treatment. The tech took me around my home and showed me several things that I could do to prevent future infestations. I really appreciated them not trying to ?high pressure? me with some sales presentation when they came out. Have had no problems since. I will continue to use these guys for both our future termite and pest control.

P.S.

They were so easy to find and reach using their web site and they called us 2 weeks later to make sure my ants were gone. I like that!

Doesn't Recommend

chicagoboy3k

Joined 6 years ago

Poor customer service. I had pests in a rental home I recently purchased. The company indicated that their services were guaranteed for 30 days. Since the problem persisted I asked them to go to the house until the problem was fixed during the warranty period, as they apparently were not using the right chemical strength to treat the problem. The company refused to go unless I paid them another $90. I had to hire another company to get the problem fixed. I have dealt with other pest companies before, they usually deliver on their promises, unfortunately Triangle Pest Control is not one of them.