Raleigh >Beauty > Estee Salon
7363 Six Forks Rd, Raleigh, NC | Directions 2761535.880900 -78.646018
Mon - Fri: 10:00 am - 8:00 pm
Sat: 9:00 am - 5:00 pm
I am African American with medium hair. Meaning I can blow it out and press it and it is soft and manageable. I was going out of town for my anniversary and wanted to have a professional do it. When I stopped in to ask about their services several months ago, I got everything but "a thank you for asking, no". But it irked me. So I went to the website to find out why they were so ready to get me out of the door. eSTee Salon says they offer the services Brazilian Blowout, and cut, but refused to serve me? Curious? So was I. I called and confronted them on the services on their website. So I finally asked IS IT BECAUSE I AM AFRICAN AMERICAN? (Mind you I am on the phone- they never asked about what my grade was or touched it to see if it was pliable when I was in the shop.) The receptionist answered they have no knowledge of working with African American or my grade of hair. Here are the questions: How do you have a salon full of women with certifications, and you have no one that has the knowledge to do the service you advertise? How can you have won an award for being adequate for a skill you obviously are not secure in?Are you ignorant, racist, or both?
Happy Hair! – I have the type of hair that is thin, breaks easily and is very temperamental. My hair grows slow and all I desire is long hair. When I had hair extensions Samina was the only one who knew how to cut them. Now that I have been without extensions for two years now, growing my hair has been a task. Samina, the salon owner, is one of few who gets it. I recently strayed from her and boy did I regret it, but Samina took me right back with a smile and fixed the disaster I didn't think could be fixed. I HIGHLY recommend this salon. Not only is the staff very friendly but they listen and understand how to proceed in making their client happy....and to top it off going to see them won't break the bank. They use Wella color which is gentle on my hair (won't break it off) and I recently bought the whole line of Wella products for home and I love them! Thanks eSTee for making me feel pretty again and listening. You guys rock, and I am one picky girl!
Great Salon! – I would highly recommend this salon to anyone! I saw Tonianne for the first time and she was very helpful. She was patient and listened to the style that I was hoping to achieve. She took her time and did a wonderful job! I have already had several compliments on my new look!
Fantastic salon in north Raleigh! – I sincerely recommend Estee Salon on Six Forks Road at Sawmill Road in north Raleigh. I have tried several salons and stylists over the years, but this is the first time I am truly happy with my hair style. I have very thin, fine hair which was unruly when I started seeing stylist Krysti Leitner. Krysti has transformed my look and she has given me my "signature" hair style. Today after I left the salon a lady at the mall made a point to tell me how much she liked my haircut. Estee Salon's prices are lower than some of the other salons I am gone to, however, the end result is priceless!
Worst customer service ever – I purchased a haircut through a silent auction. I was looking for a new salon in this area and was hoping this one would work out. I called a couple weeks in advance and made an appointment for a Friday afternoon, to which I arrived 15 minutes early. I was told Adrian had left 30 minutes ago and there was no one else to cut my hair. There was a guy who could cut it and he wasn't there but was 'probably somewhere in the shopping center still'. I was told that they had tried to call my cell phone, however my cell phone never rang. If they had tried to call my cell phone prior to Adrian leaving and obviously couldn't reach me why didn't they line up this mysterious 'guy' hanging out in the shopping center THEN to be there for my appointment. No apology. Nothing. I emailed the salon that night to express my dissatisfaction and was never responded to (this was a week ago). Needless to say I will never go back and this silent auction item that was purchased is useless.
We are really sorry but Adrianne had a sick child and had to leave for the day. Everyone had left for the day and there was nobody who could cut your hair at that time. Robert, the mysterious guy you mentioned had just left for that day and our receptionist was trying to see if she could still catch him on his way out. We truly called you and couldn't get hold of you. The email that you "sent" was never received so the whole situation is just unfortunate. We by no means treated you badly or for that matter treat any of our customers in any way that would hurt our business. I have personally tried to call you several times and left messages but you haven't called me back. If there's anyway you can come back and give us the opportunity to serve you we would appreciate it vey much.
adrian did a great job – I loved how adrian cut my hair! she knew exactly how it would look the best, and i was very satisfied. she even blew it out straight as part of the included price.
Pleasantly Suprised – First time going and I used my living social deal. Tonianne was good and even informed me of a previously misdiagnosed hair issue. I did have to wait a while to get my hair cut, and almost had to come back since they tried calling me to let me know they overbooked.
Overall I was very pleased with my hair cut and glad tonianne was patient and gave me the look I wanted. Going back for sure!
new client – Very good experience at Estee Salon. Pleasant atmosphere. Tonianne did a great job on my hair!
I went from very dark brown with highlights back to blonde. It will be a "work in progress", but Tonianne knows her "stuff" and look forward to my next appointment with her.
Tonianne, awesome cut, iffy on highlights – I had a haircut and partial highlights done months ago by Tonianne. I have very long hair and wanted layers in the "U" shape style with long side bangs. Tonianne did an amazing job on the cut. Probably the best cut I've had shape-wise and style. (I keep my hair long.)
However, the highlights were not to my liking. My hair is black-brown, and the color for highlights I chose was a dark yet rich brown. The highlights came out blond. Gah! It almost looked like gray hair from afar. A couple of weeks later, I realized the color wasn't going to fade any, so I just dyed my whole head black from a box.
Very soon, I'm going to make another appt with Tonianne for a haircut. I noticed that she has some glowing reviews on highlights here. So maybe I was just a fluke. She is a lovely girl, and I most definitely look forward to going back to her for my cut. Thanks!
I loved my experience at Estee with Tonianne. I am actually going back today for a dramatic change and I am not nervous at all.
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