Finesse Salon & Spa

Fantastic Experience. Had I read the reviews here, I never would've gone today. But I had a groupon and I needed a cut and a color so without any other information, I made an appointment. I'm so glad that I did. I never bother to leave reviews, but I was so impressed by how incredibly friendly the staff was, that I had to post this. I had to bring my 3 kids with me and I just assumed it would be a HUGE nightmare, but a stylist and the receptionist kept an "eye" on my kids and I got an amazing hairstyle and color. I will be back and I will brag to all my friends! Thank you for such an amazing experience!!…

Pretty Cool. Staff is very friendly and nice. A girl name Jenna works there that was very helpful to my needs. It felt more like a salon than a spa. The massage therapy section was definitely not the best of the best especially for the prices they have for the treatment. Also it kinda an old building so it was pretty cold in there. Overall a great place to get hair and nails done! Also probably great for massage as well, but I didn't receive one! I say give them a try!!…

Wow- what a joke!. I thought I had an appointment with a friend- Never was I told they no longer worked there. The "MASTER" stylist I know for a fact are straight out of school and it boggles me that the staff looks like they serve more than massage sessions and you cannot understand any of the managers when they speak! This place is a total joke! Do not go here! DO NOT MAKE ANY DEPOSITS EITHER! Make sure you know who you will be dealing with! Total rip off!!!!!!!…

I was speechless. I tried this salon once and will NOT be going back. For one, my haircut was uneven; I didn't notice this for a few days, but once I did my hair the way I normally do I found several long pieces that clearly were missed! The line across the back of my hair was also very choppy and not even/straight at all. Second, my color job was pretty bad. Again after several days of observance and after styling my hair like I normally would I saw that there were several areas that were lighter than others (my hair is supposed to be dark brown). They also had to dye my hair twice because even though I said DARK brown, she didn't used a dark enough dye the first time. Third, I had the manager styling my hair; you'd think this was good right? NO, she was constantly shouting orders to her employees in the other rooms, she was super rushed, and when I tried to explain what I wanted done w/my hair she kept cutting me off! I don't think I spoke a full sentence the entire time I was there. After the whole thing I was speechless that this manager/owner was so unprofessional...the only thing that kept me quiet was that my haircut was free since I was a new customer! To bad it's not enough to make me go through that terrible mess again.…