Went to Jibarra for the $5 dollar lunch special they were running last week. Great concept, but it seems they may have not been ready for the crowd.
There was a little bit of a wait and the bad experience started when the manager was telling everyone to move away from the front door in a very impatient and rude way.
The food I ordered ( beef tacos) took nearly 45 minutes to get to my table and the waitress only checked on me once during the entire time I was there.
When I asked to speak with the manager, it took her another 15 minutes to get to my table, and she had such chip on her shoulder acting like I was doing her a big favor for coming in to the restaurant to eat.
The food was good, but there are plenty of other great restaurant choices around downtown if you're looking to eat within your lunch hour, and expect to be treated with courtesy.
Good Food - Very bad service. The food was good, atmosphere great, but wait service was too slow. We left saying we'd have had a completely different impression if our waitress had been knowldedgeable about the menu and attentive to our table. We'll eat at Dos Taquitos Centro next time.
Great food, but the service was a little slow.. I went here a couple of weeks ago with my husband and parents. Service was a bit slow, and for some reason they were out of shot glasses (???), but the atmosphere and food more than made up for those cons. The guacamole was FANTASTIC and very well priced. My mom had the salmon, which was perfectly done; my hubby had the osso bucco, which was falling apart tender and delicious; and my dad had the tacos de carne asada, which he said was great. I had the fajita de arrachera, which unfortunately wasn't as good as my family's entrees. It came out very rare, which I normally would've been okay with, but I'm pregnant, and so didn't want to take any chances. I just wish either I had remembered to ask for well done, or the waitress had asked me how I'd like it cooked. (She knew I was pregnant.) I sent it back to the kitchen, and the waitress was very apologetic. Unfortunately, though, meat doesn't do well reheated, and so when it came back well done, it was tough as leather. To make matters worse, I had only a butter knife to cut it with, as I had trouble flagging the waitress down again. So, the moral of the story is, if you're ordering beef, to be sure and tell them up front how you'd like it cooked. My hubby and I are planning on going back, but I won't be ordering the fajitas again.
Awesome downtown addition!.
Me and a girlfriend went to Jibarra about three weeks ago. The place is awesome! Gorgeous decor, exciting Mexican food, upbeat music, and friendly staff.
We sat in the high tables area, and started out with some tasty margaritas that our gorgeous Hispanic waitress recommended to us. The two exotic flavor margaritas we tried came with an edible orchid. What beautiful presentation! We had the salada completa, which was a wonderful salad to share. Then took another great recomendation to eat the Conchinita Pibil appetizer. This food is special, and the margaritas are addicting!!
After our meal, we moved to the bar to have some more margaritas, and bartender was very corteous and knowledgeable about the tequilas.
We took some pictures with the tequila tower behind us to share with our friends our awesome find in downtown Raleigh!
I'll become a regular for sure!
I went to lunch today at Jibarra with my wife. It was my birthday saturday, and I was looking for someplace different and special. We went all out with appetizer, entree, dessert. First of all, service was great, we got great recommendations and everything was served quickly. Food was hot with excellent presentation. And best of all, it was delicious.
We had the cochinita appetizer, which was marinated pulled pork and sweet onions wrapped in a banana leaf (served with warm tortillas). This was a recommendation from our server, and it was super. I highly recommend it. For the entrees, we had the burrito de arrachera and the torta de cochinita. The pork in the entree was similar to the pork in the appetizer, and again was very good. It could probably be placed on better bread, it was sort of a plain round roll. Nothing exciting. But again, the pork was very tasty. The pork dish came with a side of steak fries covered with chipotle aioli. Excellent. I was jokingly calling them mexican cheese fries. I liked them a lot. Fries were very crispy, and the aioli was flavorful and had a kick. The burrito was also very good, the steak was cut in small pieces and very tender. We got a house salad on the side. The salad was ok, it could use a more flavorful dressing and more interesting toppings in it. For dessert, we had the pan de natas, which was a bread pudding/custart with a tart marmalade on top, served with chocolate ice cream on the side. Very, very good. Again, excellent presentation.
The interior of the restaurant is very nice, in the historic Depot on Davie St. near downtown. I liked having parking right outside, as opposed to struggling to find parking at many downtown eateries.
I plan on going back very soon.
After college I served/bartended at a small family-owned high end Mexican restaraunt. Since I've been in Raleigh I've struggled to find a good Mexican restaraunt. I had driven past Jibarra in North Raleigh but never got up there to try it out so I was excited for the downtown opening.
The location is great. Its in the warehouse district close to The Pit (recently opened restaraunt) and Five Star (great Chinese food) Jibarra itself is in some sort of renovated warehouse and the decor is nice so it has a very cool and modern feel to it.
Right now that is the only good thing I can say about this place. Management has no idea what they are doing.
Drinks took forever to come out. We waited about 20 minutes for the first round of Margarita's, one of which came out with no tequila. Even those that were made were correctly were not all that good. We had their signature Margaritas which use the house reposado and Grand Marnier instead of triple sec. We were assured that they use fresh squeezed lime juice, but to me it tasted the a margarita made with mix that you get from Chili's.
I can't say much about the food because we really didn't get to try it. I was told an hour after ordering that they did not have the dish I ordered-they were out of it. They were also out of another of my party's order. I asked what could be made quick. I got the Quesadilla de Camaron about an hour and a half after ordering. I'm sure this comes frozen and the kitchen deep fries it. It should be on the kid's menu. My girlfriend got the Tacos de Carne Asada (this was a late dinner-we were focused on drinks and small plates) This was not -so-tender, dried out steak served on top of mashed potatoes with a few tortilla shells. My girlfriends brother in laws food was freezing cold and the server told him he wasn't surprised it had been sitting around for a while.
Don't go to this place. For a better experience try Dos Taquitos off Creedmor in North Raleigh.
Watch out for the bean shot!
What happened Jibarra?. My husband and I loved Jibarra at it's original location- the only thing lacking was the location. The food and service was always fabulous. I was so excited to see Jibarra move downtown as it was one of my favorite restaurants. I told everyone to go there. Last night we went to the new location and we were sorely disapointed by the service. You can tell Jibarra now has different priorites. I expected a few bumps in their transition to the new space but the new staff is not as knowledgable or professional as it should be for this caliber of food. After waiting an hour for an appetizer I asked our waitress to cancel it. We then received it a half hour later. When we finally got our bill our waitress told us "we took off the appetizer-even though you still got it" Please don't do us any favors! I understand the waitstaff has nothing to do with the slow kitchen but there was no explanation or apologies by our waitress- we just sat there wondering. I hope Jibarra can work out the kinks and learn to hire better staff.
Went tonight for a friend's birthday. Got there early, and sat at the bar. Took nearly 20 minutes to recieve drinks for myself and one friend. Was asked only once in nearly an hour if we needed anything else. Ordered an appitizer that never came; instead was repeated given something that was not ordered. Had an 8:30 reservation was not seated until 9:00. Original appetizer finally arrived and it looked overcooked and as if it had been sitting for a while. The waiter seemed nice enough, and knowledgable about the menu (the menu was pretty limited). Did not order a meal due to having to leave by a certain time.
Was all around NOT impressed. Will not be going back again.
Best upscale "Mexican" around!...reopening in Nov!. My husband and I tried Jibarra after I read about it in Metro Magazine back at the beginning of the year. We LOVED it. The location was terrible (off of Six Forks Rd), but we had a great experience. We were given a free app from the chef (cold, Leek soup on a ladle), which was delicious. My husband ordered the softball steak, which he loved and I got Mahi Mahi over Lobster mashed potatoes....excellent! The drinks were also great. My husband especially loved the Tequila flights. We were so disappointed when we decided to try it out again for his bday a few weeks ago and drove there, just to find another restaurant had opened up! I am so happy to have found out Jibarra will be reopening in November in a much better locale!
Not worth the dollars. Nice environment. Too little food for the dollars. Decent service. Decent food. Not much else to say except there are certainly better places in the Raleigh area.
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