09/15/09

Closed...hope we can help

by JoemaryRodriguez

Hello all!! My name is Joemary Rodriguez and am so sorry to hear about the loss of IATRIA. I currently work for Douglas Carroll salon and Spa and the salon is honoring gift certificates at 25% at a time until the full amount is used up. Please call the salon @ 919-876-5411 to set up an appt or for more info about how to redeem your gift certificates. I am from NY and have a lot of experience with both nails and hair. I am an award winning nail technician who also is a master hair stylist. I am your one stop shop. I am also certified in Brazilian keratin treatments and also work on ethnic hair. You can go to citysearch under Douglas Carroll to read reviews about my work. I am here to help and look forward to being a hair stylist, nail artist, and friend to you all. Thanks again!

03/16/09

BURNT EYES!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

by fefefjones1167

I went to this spa to recieve a pomengrante facial, and this was the worst experience ever. The tech didn't extract anything from my skin. She placed the chemical right up under my eyes which left my the skin under my eyes raw and burnt. I experienced this PAIN for 4days after this facial.

I got the facial on Sun and I went back to talk to the Manager on Monday and I didn't recieve any customer service or concern from management either. She treated me as if I was trying to Recieve something free.

I was outraged. I finally got someone that over heard my issue to take a look at my face, Which this employee agreed that the chemical had been left too long on my fair and should have NEVER been Placed that close to eyes.

I was told by the Manager that i would recieve a call from the Owners regarding this matter, which of course i didn't

I will NOT recommend this place for spa TO ANYONE.

• Cons: WORSE TREATMENT EVER !!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

09/23/08

Great Massage, Great Skin Wrap, So-so Bikini Wax

by wji222

Went to Iatria two days ago and had a three hour-long experience, most of which was outstanding.

Walked in, the receptionist was friendly if not overtly conversational. Service was fast and I was picked up almost right away (I had an appointment) to start off my experience.

First, had the Bikini Wax. This left much to be desired. My skin was dry afterwards and she didn't pluck, which left stray hairs. However, she was nice and friendly and made great conversation. However, it was probably the fastest bikini wax I've ever had and I didn't realize until afterwards why. Overall, it wasn't a horrible wax, just not completely up to par with others that I've had.

The seaweed body wrap was great. They have an eerily lit red room (heat lamps) that keep you cool after they shower the stuff off of you. The woman was great and very chatty, talking and reassuring me through the whole thing because apparently, a lot of people get freaked out through this service since they wrap you up like a cocoon. My skin is now noticeably softer.

The massage was the best part. At first, I hadn't booked the deep tissue massage but conveniently, they had a spot open right after my body wrap. I waited in the Relaxation Room for about thirty minutes before Nina, the massage therapist, arrived. It was probably one of the greatest deep tissue massages I've ever had. She taught me that you don't always have to apply extreme pressure in order to feel the results.

Overall, it was a great experience. The decor is not overly sophisticated but very comforting and pleasant. I love the fact that everyone was so charming and friendly and willing to talk to you through every process. If communication is King, then Iatria is the Palace of all Raleigh Spas. Definitely recommended.