02/17/08

They're great!

by hppygolky

I've used All Spotless Carpets 4 different times now - once when I was moving into a house and 3 x's when I was getting houses ready to sell. They are great. They're fast, courteous, and are willing to work around your schedule. They really made our carpets look much better and got the stains out. I read another poster that said their estimates were far off - I highly doubt that. They've been nothing but upfront with me and if something was going to cost more due to high traffic area, pets, etc, they've always been upfront with me from the get go and explained why. They've also worked to give me the best deal based on my needs and compared to any ads they were running. I will always use and recommend them!

12/13/07

Fantastic job stretching carpet

by bhart1

Thom and Joni did a great job stretching some nasty wrinkles out of my carpet. They scheduled an appointment for the day after I called. Great service! They showed up at the scheduled time, and were very friendly, professional, and courteous. I had no qualms at all letting them into my home. They took a quick survey of the problem areas, deciding from which wall to start etc. It?s obvious Thom and Joni know what they are doing. Their work is excellent and they cleaned up the areas very well once they finished stretching and cutting. I found the price to be fair, especially considering the quality of the job they did. I absolutely recommend ACS. My carpet looks so much better!

10/04/07

Extremely High Prices - with no results... Not Impressed!

by 00nightfire00

I did not have a good experience with Carpet Dry Cleaning. I was putting my house on the market and had some pet stains that I needed to have removed. I called them and got an estimate, but when they actually came out, the price charged was about $100 more then the estimate. The explanation I was given was that it would be the "best quality - so I needed to pay more"... And then, they powdered all of the carpets - moved most of the furniture (I did notice that some things I specifically asked to have move - and paid more for them to move - weren't actually moved) and cleaned the carpets. The carpets looked SPOTLESS and I could not have been happier for the first day. But after I vacuumed ONE TIME the next day, all of the stains were back, and it was like nothing had ever been done. I ended up feeling like i paid about 3 times more money then I could have paid other companies - and had absolutely NO results the day after they left. So needless to say, I was HIGHLY not impressed.

• Pros: Good Response Time, Friendly People
• Cons: Incorrect Estimates, Terrible Cleaning Quality, and Extremely High Prices