Modern Enhancement Salon Day Spa

Wonderful, professional establishment!. This place is amazing! I found it by searching for hair extensions, Tonya did my extensions and they are amazing, so much better then the place in Charlotte I was going to. Trust me this girl knows her stuff when it comes to hair extensions. She is very fast at putting them in and my extensions match my natural hair perfect! The only issue I had was it seemed like a lot of "hustle bustle" in the hair extension room, people kept asking her questions. The place looks goregous, and its very clean. Checking out took a few cause there where a couple of people checking out before me. Over all I was very expressed, and I will be back. No one will every do my extensions but Tonya again!!!…

Great Massage!!!!!!!!!!. Just had an hour swedish massage and it was hands down the best one I have had in the Raleigh area! Great atmosphere, outstanding customer service, and my massage therapist was amazing. I will definitely be back!…

Customer Service is Lacking. My friend and I both bought this deal to try out a local spa for facials that we would (hopefully) continue to book after this one in preparation for her wedding. It took 2 weeks to get the appointment scheduled, due to a lack of follow-up on the part of the spa staff. I had to call to see what the status of the appointment was, when I had been told I would receive a follow-up call. Only then was the appointment booked and confirmed.

On the date of the facials, we were not told to arrive early prior to our booked time...but would have been well-advised to do so, because there was paperwork to be filled out. In addition, we needed to change into robes and be ready for the aestheticians to retrieve us in the relaxation room. Instead, we were told twice to hurry up because "your service actually started 3 minutes ago". This definitely diminished any relaxation, and soured the facial experience before it even began. Fortunately, we were able to enjoy the relaxation room and a beverage after our facials.

All this being said, the actual spa treatment facial was a pleasant experience. The aestheticians were professional and had good technique, it is just unfortunate that the experience leading up to that will prevent me from booking another appointment at Modern Enhancement.…

Best Eyelash Extensions. When I moved to Durham from NY I never thought I would find a salon that could competently apply my eyelash extensions. I was proven right when I made an appointment at a spa in Raleigh and the woman completely messed them up. Frantically, I started searching the web for places nearby that apply eyelashes with the hope of having them fixed. Modern Enhancements came up and I begged them to make me an appointment asap. The woman who answered the phone was extremely friendly and accommodating. She told me that they usually cannot get clients in on such short notice (and as a loyal client for the past year, I now know is true and with good reason), but there was a last minute cancellation and to come in. Sarah was amazing. My eyelashes looked better than they ever had in NY. I received numerous compliments when I came home from my appointment. In fact, I receive compliments every time I get my eyelashes done at Modern Enhancements. Sarah knew exactly what the other salon had done incorrectly (the eyelashes were too thick and too far apart) so she mixed in thinner lashes. I have been going back to her ever since. I don't know how I'm going to find a place that compares when I move back to NY next year.…