07/24/09

Consistant

by zb1

The attention to detail and request is far superior then any car wash I have ever been to. I have been patronizing the Scruffy Duck in Apex for over 2 years and have never been dissatisfied. Specially on my birthday. Any problems I felt that I had was taken care of immediatly. I own a 2004 Chevy Corvette and take great pride in the care of my vehicle so for me to trust a car wash would be very hard, but at Scruffy Duck in Apex I know that I can leave the car there for regular wash or a power detailing and it will be in as good a hands as mine.

• Pros: Incredible loyalty to VIP Customers and more
• Cons: Wish I had enepugh money to get the car washedevery week

01/23/09

Could have been better

by Chris887

I went to scruffy duck on several occasions and they started out doing an okay job but the quality of the car wash has steadily declined.I have noticed that my car has water spots all over it,they don't wipe the door jams,they pull out my electric mirrors by hand(dealer has said can cause malfunction) instead of realizing their is a button on the door.the workers are rude.the boss is usually around but he is no better than the employees.overall i would NOT recommend scruffy duck.

• Pros: Quick
• Cons: Pretty much everything else

10/13/08

Scruffy Duck Destroyed My Car

by isleycary

I recently wanted to get my car cleaned up, and decided to check out one of the local businesses to have my car detailed. I choose scruffy duck car was in cary/apex based solely on the fact that it was right up the street, big mistake. After paying 100 dollars for a detail, I returned to pick up my car to find that it would not shift out of first gear. I spoke with the owner, Mike Wendell, who was not at all helpful, and blamed the problem on the age of my car. A seven year old mercedes, well maintained shouldnt be having these problems on its own. When I took the car to get serviced, the mechanic showed me how a great deal of cleaning liquid was spilled down into my shifter, preventing the shifter from functioning properly, nothing to do with the age of the car. Mike Wendell felt that his business was not at fault however, and refused help at all with the replacement of the parts that his business destroyed!!! 1350 dollars!!!!!! Dont take your car to this car wash, unless you want extreme negligence and destruction of your property.