Raleigh >Food & Dining > Blue Martini
I'm so happy that this crap-hole of a place is finally out of business. The owners were failures as human beings and deserve what is happening to them.
I can only hope that they all have a miserable life running away from Uncle Sam. The gubment always gets theirs, one way or another!
The Blue Martini has a good open mic with good blues. I have went to the blue martini on a bunch of different occasions and I always liked the atmosphere and music.
WORST SERVICE!!. I would give this bar zero stars if i could. The only positive reviews on here are written by management and workers. This place su#ks. The waiter's have no common sense. We have gone in with a party of about 20 and everyone complains about the service. Very rude waitresses and idiotic bartenders. They usually have no management in place after noon, so they pretty much are unaccountable to anyone and do whatever they like. . Outrageously expensive and have no clue on how to treat customers. Management doesn't care how the place is run or customer feedback. This bar would be the next place to be shut down in Raleigh, as they are similar to other bars that think they are greater than their customers. CUSTOMERS ARE THE FOUNDATION OF ANY BUSINESS!!! Please SAVE YOUR MONEY BY NOT GOING TO THIS PLACE. You will be better of making your own drinks at home!!!
Looking for good Customer Service?You will not find it here! Clearly the employees giving the good reviews!!.
My my...where to start. First off, and most importantly, the negative reviews I read before going to this place was so right on the money! And quite honestly, I had hoped that my experience would be better but it was not.
Service is much to be desired and I don't say that lightly. After setting at a table for 20-30 minutes in the back where I viewed a few other bigger tables were to accommodate a groups, I made my way to the bar. Standing around for a couple of minutes, I finally got the attention of one of the waitresses that whizzed by me and asked if I could get a drink. The answer yes as she pointed to the bartender that was unaware of my presence. Um, I was at the bar standing between three empty chairs. Hmmm!
Asking if I could just run a tab and go sit back down the answer was no; I'm OK with that and then wanted to order my appetizer then because no one had showed up at our table YET...remember? Oh, and while waiting on the first drink and putting in my order for the appetizer, well I was nearly finished with the first drink and quickly ordered another; not knowing when I would get a chance at my table.
I saw the waitress that was serving the other tables in our area and asked when would we get waited on, she told me she would check to see whose turn it was. HUH? After complaining of that when I ordered my second drink, a lady beside me, clearly management, asked who it was and I told her. However, after I got back to my table another waitress approached in the area of our table and gave us all a glaring stare?
The bartender is a little cocky in which, I didn't mind but when I didn't get a break down of my bill and scribbled on it trying to identify and make sure I wasn't over charged, he more or less approached me abruptly at my table to THEN try to explain.
What it boils down to, it was ladies night w/ $5 Cosmos; don't think any waitstaff in most of your restaurants will give you their undivided attention.
Just plain awful, but it's a good thing the staff write reviews ;). This is a follow up to the earlier review I gave when my girlfriends and I came out to BM in July 2008...I am a business owner myself, hence I understand things like customer service, the difficulty and stress of advertising and running a business. I run a medical practice, but no matter, I suppose I am just another person complaining to the Blue Martini. I sent a certified letter to the owners after our experience and also called several times. I got NO response. It's sad, I used to go there often and I run a women's social group with over 500 women aged 21-40. Everyone I know is aware of what happened there and no one has returned. It's nice that the staff have made reviews here to try to make it sound like a great place but the reality is that 25 girls had the same experience, those 25 will tell their friends who will tell their friends, etc. etc. The experience was awful but what was far, far worse was the lack of response from the management. Even if they weren't concerned about losing our business, to not even acknowledge myself or the rest of the women who called/emailed, etc. is just plain awful. Clearly the customers are of very little concern to the staff/owners. But thankfully, the staff and their friends can always come on citysearch to put in a nice review reminding you of how great the service and prices are-hah! Most of the positive reviews on this site are from people who clearly work there, the rest-mostly negative-are from actual patrons ;) Enjoy!
A fun place to grab a drink. I like the atmosphere here - I like to bring friends there when they visit from out of town. It always gives them a good impression about Raleigh. It's a tad too loud, but it adds to the ambiance, I guess. I've never had a problem with the drinks being weak. I don't think I'm a lightweight, but that's just my two cents.
ehhhh so-so. cheesy crowd trying to impress each other. just kinda lame. Maybe it was an off night. I'll try again later but seemed weak.
Please visit at least once. I would just like to say that I love this spot and I hope to be there this weekend. The staff is nice and will work with you If you get a drink that you do not like. With a choice of 70-80 Martinis you can't go wrong. If you go on Monday you will be able to test drinks while paying only 1/2 for the Martinis. The music is great also with bands that really sound good. Tasha and I hope to see you there, I'm the black short dude with the sharp haircut and nicely dressed with a magnum in my hand made by Tara.
Let me stand up for my favorite Bar!.
Well first let me say this is by far my favorite place to drink here in Raleigh! I know you see these other 2 reveiws and see all the atrocity, but let me point out there both young girls complaining about ladies night!! Specifically their complaining about not getting their free appatizer immediatelly. Now I'll be honest im an adult male who is looking for an upscale place to go where im not gonna have to deal with the rowdy, breakneck kids who just got there drinking liscence. I'm letting all those reading know that if you love good live music (jazz mostely), and your looking for a place that by far does not make a weak drink... infact most of the time I will have to ask Todd, Chris, Tara, Rob, Ian, Elizabeth, or Kelly, these being the fine bartenders, to add more mixer to my drink. Want a great martini, go to the Blue Martini. I personally reccomend the Bein Ian, as I'm a Crown Royal Drinker. I do have to tell that the Menu has changed and you wont get these tappas, but the hummas is awesome. Now on to the customer service portion of my post. All the ladies that take care of that place are wonderful, they are for the most part highly energetic, extremelly charasmatic, professionals. They are all more than qualified at what there doing... As a testiment to these girls, I'm a seasoned (more than a decade)pro in guest service, and can say I have never had a problem with service or weak drinks. Mondays is one of my favorite nights to drink there, half priced martinis! All in all I have to say that the bar is great, the managment is outwardly friendly, and the drinks are top notch made by seasoned tenders. Heres my personal reccomendation, If your a proffesional looking for a place to meet after work, where you and the boys/girls can have a relaxing time with nice surroundings, this is the place. Many of the city's highly influential (i.e. largest money,decision makers) drink there, aswell as the after office friends.
Please excuse the little girls whines!!
Ladies night = fiasco!. I was excited before going to Blue Martini because it sounded like a great concept and looked good on their website. What A Disappointment! The drinks were terribly weak and the service was just terrible. I used to wait tables and I know what a hard job it is, but this was beyond excuse. And it really should not take over an hour and a half to get an order of hummus and pita bread! If the staff was polite and remotely apologetic I'd consider going back there, but this was beyond terrible and they seemed to think it was fine. Save your time and your money and go somewhere else - anywhere else!
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