Raleigh >Restaurants > The Cheesecake Factory
4325 Glenwood Ave, Raleigh, NC | Directions 2761235.841845 -78.681851
waste of time and money – I've been to cheesecake factory twice now, and thoroughly unimpressed both times. The wait is always at least an hour. Don't even think about getting a large group in there- you'll wait even longer. The food is average- nothing spectacular. The desserts are good, however. It's always noisy and busy. Good luck trying to find your server. The portions are huge- which is good if you like leftovers- but I could get better tasting food for a much cheaper price and better service elsewhere.
User review by sarahoom – Food is good but not as good as other locations in Chicago and Atlanta. Very loud inside the restaurant and I would recommend the take-away service.
Wow what a dessert. – Great Food. Great Value and the Cheese cake is to die for. Thanks!!!
Not Worth Waiting For – We thought this would be quite the mouth watering experience since we've heard time and time again how there was a four hour wait to eat here on the weekends. After patiently waiting, we figured we'd be in for the meal of a lifetime. Not. First, portions are huge, so shareing is by far smarter. No need in spending all your money for something that you won't eat. Secondly, the food was only so-so. Nothing to write home about at all. The waitress that helped us was hardly around our table at all, and we had to wait for her to even give us SALT! The four hour wait was not only rediculous, but obviously this has some sort of reputation that keeps people coming back for reasons I cannot figure out. I'll not return.
So happy !!!! – I have been to The Cheesecake Factory everywhere I could find one and, when I found out they were coming to my town I could not wait...
Seattle Washington, Las Vegas Nevada, Denver Colorado, Boulder Colorado, Atlanta Georgia all are locations that I have been. I can't get enough of this franchise...
Disappointed-not accomodating to needs – I had a positive experience at Chessecake Factory the first time I visited, so I thought it would be a great idea to celebrate my birthday there with 10 other family members and friends. I called,and they immediately denied reservations. I tried to explain to the manager my situation that it's a special occasion, we have a bigger party, and also older people who wouldn't want to shop for an hour before dinner...and he wouldn't even try to accomodate the customer's requests. I got the impression that they don't care for more business because they think they're so popular.
I'm not commenting on their food or waiters here. All I want to say is that this place is not good for groups and special occasions (most ppl don't want to wait for an hour for their birthday dinner and take the risk of getting a bad seating area).
Didn't Grab Me – The ambience was the only "attention getter" here. Somehow I felt we were cows being led to the slaughter; pack us in, usher us to a table...no welcoming smile, just get it over with in a timely manner then await the next bunch. The food was mediocre, at best, and quite honestly, I can make a better cheesecake. Probably won't return.
Not good for parties over 6 – Reception staff leaves little to be desired. Not accomdating to parties over 6. No reservations on weekend.
Fantastic! – This is my favorite restaurant! The ambience is breathtaking, from the muraled ceiling, dim colorful lights, marble floors, to the granite-top bar! The menu is so extensive that it is hard to make a decision, but there is always something for everyone's taste. The pumpernickle bread before dinner is great! Entree prices are reasonable (average $17), considering the portion sizes. The waitstaff is happy to make recommendations. The wait can be outrageous, but opt for the first come first serve bar tables or their heated patio. Or sign in and go shop for a while...the indicators work up to Lord & Taylor.
Great dessert and salads – Fantastic variety of cheesecakes. Salads are great as well. Price is kind of up there, but it's a nice treat every once in a while. No waiting at about 4:30 pm - good spot for an early dinner. After 5:00 pm, the wait time increases almost exponentially.
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