Raleigh >all electronics service
Called a couple of places when my LCD
tv stopped responding to the remote, they all required a diagnostic fee (which would go towards the repair bill). They all refused to respond to what kind of cost the repair could be, based on my research. So this place was no different than any other electronics repair place, but their fee was considerably less, which worked for me and my inexpensive LCD.
The repair was done in less than a week, the people were helpful and pleasant and they are in North Raleigh. And the cost was reasonable enough that I didn't have to go and buy a new TV. I would go back.
These people are the definition of FRAUDS. Not only are they completely rude, they are deceitful, pathological liars and cheats. They also buy CHEAP used parts on eBay and use them to repair customer TV's and jack the price up of the parts by 75%. They may have been in business 25 years but they won't be much longer. This family is corrupt to it's core. Fraudulent, scam artists. BEWARE - DO NOT SHOP AT THIS STORE!
Left my 55 Toshiba on Friday. Picked it up on Tuesday. It has never worked better. I didnt get his name but the Owner ?? Repair guy ?? was extremely nice and informative. Fair price, good service, what else can I say.
Not as bad as others are saying..
Drop off was fine. They helped me unload my 52" TV. I was told up front it may take a couple of weeks and it did. I called about a week in the lady was polite and told me the parts had been ordered. About a week later she called, let me know it was ready and we arranged a pick up time. The guys showed me it worked and loaded it for me. It was warranty work so I was finished. They have no cooperate rules to follow so, yea not too professional but fine to work with.
Dealing with the public is not easy, especially when we are already angry about our electronics breaking in the first place. Give them a break!
And, I do not know any of them personally. I’m just a consumer just like YOU.
Scam Artists and Rude. They really do not deserve 1 star. This company is the worst experience of my life. The techs are untrained monkeys. The lady Kathy is so unprofessional that mere words can not describe. Please, Please stay away from this company. I wish I would have been warned. Its hard to believe that customer service can be so bad. I have never hit a women in my life but would love to slap the taste out Kathy's mouth.
One of the worse repair service businesses I've ever had dealing with. Over three months to perform services needed. When I asked several times for an approximation of time to expect pick up my completed item, I was told Only: "They're working on it". This occurred approximately on five inquires. Once I was told "I'll send a note back and call you" No call ever came. When I pressed the person at the desk for some status information, she was belligerent, Rude and shouted "They are working on it and when It's ready I will call you"
Never will I enter the store again. Miserable experience!
WORST TV REPAIR SHOP IN RALEIGH.
IF they would allow NO STAR I would have gave them one. This was the worst experience I have ever encountered. The lady at the desk answering phones made the most rude comments about us not knowing what was wrong with our tv. She insisted that we pay a diagnostic fee for them to tell us. I proceeded to pay when she called and quoted me on the price I had agreed. I was called to pick up my tv and the price was very different. She told me if i did not pay for my t.v. that I would not be taking it.
DO NOT GET ANYTHING ELECTRONIC FIXED HERE!!!!
Not a good choice for tv repair. I do not recommend this repair center. I have called twice and experienced only rude comments from the woman answering the phone. Both times she was insistent that we bring the TV in and pay the diagnostic fee when we already knew what was wrong. After my last conversation, I would not take our TV to them under any circumstances.
STAY AWAY!! THIS PLACE IS A JOKE - BUT NOT FUNNY. WIsh I could give a NO STAR rating. The favorable reviews must be written by the owner. This place is a rip off and I have never encountered such rude people. They didn't return calls and kept raising price of repair. When I requested that I pick up my TV and asked that they show me it still worked, the man plugged in a DVD. I told him that did not prove the TV worked and he told me DVD and TV are the same! HELLO? He said he could not show me the TV because they had no cable box. How can a repair shop not be able to view TV? The place is a mess when you walk in ... obviously no pride in the business. When I mentioned the bad reviews, I was told I had "psychological problems from listening to other people". I am in shock at such outrageous conduct by a business. Rude and crude. Don't take a chance - stay away.
The worst customer service EVER!!!! Go some where else.... We had two TV’s that we took in for repair to this company. Took forever and me calling them to find out what is going on with them when they finally said one was ready the other was not. So went and got the one and called and called and called about the other TV always got a HUGE attitude from the lady (if that’s what you want to call her because ladies don’t act like that) Kathy that the part is not in. So some time goes by and I call to check on the TV and she stated to me that a man called in and told her that not to do the repair and they got rid of my TV. I don’t get where she said a man called in because she has always dealt with me a women and what right do they have to get rid of my TV. So I asked who the owner is because my TV needs to be replaced because no one told them to get rid of it and nor did I get a call from them? She laughed at me and hung up the phone on me. What great customer service right. Don’t think so!!! I would not recommend this company to my dog let alone any friend or family member. I say stay away unless you like your stuff to thrown away and to be hung up on.
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