Action Limousine Svc

09/08/09

Do Not Use

by ers1119

Services agreed upon were not followed through upon. Owner has shown no remorse for the broken agreements.

On August 7, 2009 I deposited $100 as a down payment to Action Limousine Services for rental of the 2008 White Hummer on August 22, 2009. Along with rental, the owner guaranteed full service at entry of Solas Lounge with a no cover charge. On 8/22/09, the limo arrived 30 minutes late with obvious trash/melted ice/grass remnants still remaining within the vehicle from the previous clients. The arrangement made with the Manager of Solas was void, and had not been verified by Action Limo. Therefore, there were obvious problems with entry of the lounge. The owner of Action Limo was called, but offered no assistance. When notified on Monday morning of the less than desirable evening, I received no replies from emails and multiple phone calls. The owner finally responded with an attitude of "it's not my problem" when in fact, on August 7, 2009, we agreed that the service he would provide would be a clean, reliable vehicle transportation and VIP treatment at the entry of Solas, meaning no cover charge & no waiting in line. The only service that was provided was the actual transportation from point A to B. The driver covered 30 additional minutes of no charge at the ending time to offset the late arrival at the beginning of the night. This was expected to be an elite service, however, proved to be no more than a taxi. The total $500 was paid for services not rendered.

• Cons: Unprofessionalism, lack of customer service

11/11/07

The Best Limousine Service

by selafor

Hi,

This company is just excellent, my experience with this company has been very great. The reservationist Ms. Betty was wonderful to my bride and I. We had so many last minute changes and she made sure that my wedding was going to be great. You have got to see there fleets, the 07 Escalade is out of this world. The driver Ray was great also, prompt and on time, dressed to impress,and had a great attitude. My wife's birthday is coming up and we willbe using them again.....

Thanks,

Gab

05/23/07

Best Limo Service Around

by personc

I have used this limo service since 2002 and they have been great. They have worked with me socially and professionally and they have been so helpful and professional. The drivers take a special interest in making your event special. The staff all go out of their way to make sure that you are happy. I highly recommend Action Limo to all people looking for a great deal, professional staff, and reliable service.

• Pros: Service
• Cons: I need more occasions to use them