Sweet Memories

Rude customer service. The girls who take the orders are very rude. They need basic customer service skills. Any time you try to order a cake from thier list, they always have an excuse. Either they are out of ingredients or they have a large order for that day. If you can't deliver the product, you shouldn' be in business. I wish there was an option for zero star!!!

To the owner: Treat your customers with respect!!!…

Should be called... Bitter Regret. First I would like to say that I gave Sweet Memories 1 star because there was not an option for zero. Don't be fooled by the decent reviews on this page, the owner Donna writes them herself. All the cakes/cupcakes are made from a box! If I wanted a wedding cake from a box I would have made it myself! The staff is rude and everything is overpriced for the quality of the cakes/cupcakes. The last thing a bride to be needs to worry about when planning her wedding is her cake. When my husband fed me that first piece of our wedding cake I started to cry. Don't get confused, these were not tears of joy, although luckily my guests thought they were...No I was crying because the cake was terrible. I was embarrassed to serve it to my friends and family. After spending so much time and energy on my big day my cake tasted like I had bought it from a school bake sale (except worst). I am a huge supporter of small businesses--but Sweet Memories is not the way to go. I felt obligated to warn my fellow brides and community...if you order from Sweet Memories all you will get is Bitter Regret.…

Skip this one, its BAD!. Overpriced product, rude staff... there was nothing to like about this place other than the way the products looked. There were no premade cakes or cheesecakes available so I opted for cupcakes--they were dry and crumbly while the frosting was airy and full of crisco texture that wouldn't leave your tongue. Tried red velvet cupcake (worst I've ever had and I love red velvet), cannoli cupcake (husband spit it out), white chocolate with raspberry filling, oreo, and white cake with strawberry. They looked gorgeous... but tasted worse than cupcakes from target.... and I'm not much for non-homemade, but at least those weren't dry and didn't make me feel like I needed to wipe my tongue with a napkin. What happened to quality bakeries? None of them make REAL buttercream and MOIST cake like they used to.…

People are still talking!. It has been months since my wedding day and people are still gushing over how amazing the cake was. Thank you Sweet Memories for doing such an amazing job! The cake was delicious! My husband's only complaint was that people wouldn't leave us only so he could really dig into a big piece of cake! He is gonna really look forward to the 1 year anniversary cake!…