Raleigh >Home & Garden > Audio Designs
3721 Lynn Rd Ste 112, Raleigh, NC | Directions 2761335.872684 -78.714552
Great company, great people! – The Other Side of the Story:
In response to the post byJulie Manly, there were a few important facts left out of her review. First of all, the actual time it took to complete the installation was 3.5 hours, times 2 installers = 7 man hours, for which she was only billed for 6 hours which was on the initial estimate. The only variation from the original estimate was that she needed a 12 meter HDMI cable instead of a 9 meter which added $30. and the customer decided after the fact that she wanted a tiltable tv bracket instead of a fixed bracket which added $50. and required a special trip to the supplier. The total change to her estimate was $85.40 including tax, not $150. as she stated. The service was absolutely on par, which is to say, the tv was positioned exactly where she wanted it, it is perfectly level and securely mounted to the wall. All cabling from source equipment to the tv is professionally routed, dressed and secured. Functionality of all parts and services supplied by Audio Designs was tested and displayed to the customer. The customer did indeed encounter a technical problem with her Time Warner Cable box a day or two after the initial installation. Even though we did not supply the cable box, nor were we responsible for its operation, we took the time, at no charge, to walk her through the reset procedure and corrected the problem she was having. At Audio Designs, we pride ourselves on providing superior products and services to ALL our customers and we have a very experienced sales and installation crew. Thank you for your time and consideration.
Horribly overpriced!!! Unsatisfactory service! – I just spent $1000 for a team of 2 people who spent 2.5h at my house wiring and setting up my 52 inch LCD TV which I purchased at another store. The quote I was given for the job was inaccurate. They ended up wanting $150 more. The service was subpar. Neither person explained anything to me about the equipment that was installed. Moreover, I encountered a technical problem with the installation less than 24h after it was completed. Do yourself a favor and avoid this company.
Editorial Review – Design and installation of home theater systems, plus high-end audio systems, lighting controls, structured wiring for new homes and more.
Sign in with Facebook Sign in with Facebook to see what your friends are up to!
Do you have a review of Audio Designs on your blog? If you include the Citysearch image link (shown below) in your post, we'll automatically link to your review from the business profile page. Here's how our Linkback system works:
The Linkback system is free and automatic. It's really that easy.
To link to our business profile page, copy the html below to your web page.