Asuka Japanese Restaurant

09/22/10

Great food, but watch your bill!!!

by jktea

My family and I went to Asuka last night for dinner as a celebration. The waiter was very courteous. The food was amazing. We ordered uni which they not only had, but served quite generously. The tempura was crisp and light. The boat platter we shared had not just salmon and tuna, but escolar, unagi, and snapper in generous portions.

So why the 3 stars?

Two of the items we ordered we were overcharged for. The uni should have been $7 and we were charged $10. The shrimp tempura should have been $6.99 and we were charged $8.95.

As I said this was a celebration and I wasn't in the mood to argue the prices which are clearly stated on the menu (and the web site!) so it is very possible they would have been willing to remedy the bill, but I shouldn't have been put in that situation in the first place.

08/30/10

Great Sushi & Kitchen Food

by sang1225

I've been coming to asuka for little awhile now, I've always had their sushi which is great however, I tryed their kitchen item for the firest time. I must say it was unexpectedly pleasant experience. I ordered the Coconut Flounder and it was crunchy with bites of coconut and very fluffy and moist fillet of flounder inside

and it was loaded with some sort of sweet pineapple suace which, I thought it when well with the entree. I must say I need to explore more of the kitchen items the next time I visit.

08/28/10

Hidden Treasure

by Cl020

I recently moved to Cary from Long Island and I'v been looking for a good Japanese Rest. My co work told me about Asuka so I decided to give it a try.

When I arrived I was pleasantly suprised how modernistic the interior looked, it reminded me of place I use to go back home. It was a Friday night the place was busy but I was pleasantly greeted and was able to get a table. I ordered an appitizer and some sushi there were both great and the server seem to know he stuff

I had a great experience.

07/19/10

EXTREMELY BAD SERVICE

by tghawkins20

I went to this restaurant with a group of co-workers for a birthday celebration. First it literally took 30 minutes to place our order and another 1 1/2 hours to get our food. When we received our food it was cold as if it had been sitting. There were 2 to 3 other parties that arrived at the restaurant after we did and received their food before we got ours. When we complained about the food being cold the waiter offered to microwave the food. Who would want microwave shrimp??? The helper who brought out the food got an attitude when we tried to inform him what each person had ordered since he wasn't the the one who took the order. He rolled his eyes and set our food down on the table behind us and walked off. When we were leaving we asked to speak with a manager and was told that there was no manager and that he had left. I will like to advise anyone who is thinking about eating at this location to please not do so. You can eat at any local McDonald's, Wendy's, Burger King, or Bojangles and receive better service. To make matters worse their rating is a "91".

• Pros: NONE
• Cons: POOR SERVICE, COLD FOOD, RUDE WAIT STAFF

07/13/10

Horrendous Service

by FoodCriticNC

We've had the sushi at Asuka a few times but only take-out and it has been very good. We decided to eat in today and the service was among the WORST we've had at a restaurant. Aside from being really slow, the owner (who would only speak through our server and not show her face) should not be an owner of any retail establishment. We ordered a bottle of wine that was clearly spoiled/oxidized - very apparent upon the first sip and visual appearance. The owner (again only through the waiter) initially did not want to take the wine back. We had to argue with the waiter to not be charged for the wine. There was no offer to replace the bottle. We gave up and thought that was the end of it. Then, the waiter comes back again with a message from the owner telling us we were wrong and the wine is fine - stating "that is just how that wine tastes." With respect for the winery, I will not mention the name since I am sure they would be appalled to have their wine served in a restaurant that can't admit that they had a bad bottle. Honestly, this back and forth went on for 20 minutes with no offer for a replacement bottle.

After that, forget it. We were marked as a table to not be waited on.

Shame on the owner. The cardinal rule of owning a business "the customer is always right." And that was broken.

Second, wine goes bad. It happens. Any other restaurant would have immediately opened a new bottle.

Third, if the bottle was replaced and it was fine, the restaurant would not be out any money since the markup on that particular bottle was about 60%. Throw out the bad bottle, customer buys new bottle and you still make 10%. Simple math.

Fourth and most important - and this is for the pathetically cheap owner-we will not be back. You lost us for good - and possible more customers after they read this review - all so you could try to save a buck. Good luck staying open another year…

• Pros: Good sushi for the area
• Cons: service, the owner