06/06/09

Supporting our community

by sportsbug

We all have had bad experiences and I understand that when you have a bad experience perception is real to you. I was at the bar when this happened. I liked how this lady started off in the bar with “do you know who I am!” It seemed to me that the “mop boy” she wanted to verbally abuse turned out to be the manager. Who, I felt, did a great tactful job at trying to defend himself to someone that was so quickly angered. It seemed that she was even more angered because she did not have anyone to brow beat and “notify” about being “un-assaulted” by a mop. Oh the horror and disgrace that I am sure that she wanted to spew to any ear that would bend about her experience. I also like how she is making it her personal mission to degrade the character of another person with her “status.” I also enjoyed how she got a friend to log in a “100% boycott an establishment” So basically she threw a fit, and because no one bowed down and kissed her “Prada’s” we all should ignore our own opinions and try to destroy a family business. I am not trying to insult this “lady” and I am trying to use restraint to be honest about the situation. But, I am offended. We all have businesses and we all are trying our best to support each other as a community. I actually was going to log on to thank Alex and Kyle for doing their part in supporting families and having a fundraiser for “Caitlins Cause.” I saw the banner and came back to support this family, that I don’t even know, because I felt that this was the right thing to do. When I read what this woman said it just bothered me. I witnessed this incident, and what she said just made me hang my head in disbelief and sadness. I cannot believe that a person would go so far to be a “rightfighter.” We are all in the same economic crisis and no one is better than anyone else. So please save the attitude that you are better than the rest of us to a low roar.

I can appreciate the fact that people have an opinion, but trying to degrade the character of one person because, you feel like you have the POWER to do so, is not helpful. How about this, we all support each other as a community, we use our POWER to make positive changes. The last thing that we need is for businesses in our wonderful small town to be closed because of absurd allegations such as this. As professionals we should be able to talk out or issues in a civil manner. I love the town of Apex, and I love the hometown feel of the people and the events that are offered here. I am so tired of bullies like this and their hateful ways in trying to make a negative impact on our businesses. I work for a competitor of Sparks but we all support each other. I don’t want to be fearful that a woman like this can come into my business and throw a fit and then have something like this show up on the message board. Lets all do our best at supporting our local businesses. I ask you fine people of Apex to use your own opinions and ignore people that have a person agenda of promoting negativity on our family businesses by personally attacking someone’s character.

• Pros: Great food and LOTS of positive changes
• Cons: being bullied on the message boards

06/05/09

General Manager is a Real A******

by caryite90

What happened to Shari1 is terrible and unforgiveable.

I am now participating in a 100% Boycott of Sparks and encourage all others to do so as well !!!

• Pros: Used to be a Nice Place
• Cons: The GM has ruined the Establishment

06/04/09

Horrible manager....Alex

by Shari1

visited Sparks for the first time tonight with a friend for Karokee night. I am a business owner myself, and immediately got along well with the bartender, Mike. After spending over $80 on a Thursday night, where there were maybe 12 people in the entire place, I thought I had found a nice place to bring employees and clients for drinks. I was sitting at the bar, sipping a non-alcolohic redbull, when someone spilled an entire beer all the way down my dress and in my hair. I was not upset, and a bartender immediately brought me big papertowels to clean up. As I am trying to wipe down, a guy comes up with a mop and begins pushing me with the mop, mopping over my feet, which are Prada sandals. I said, excuse me and he said, im sorry, but I didn't think I needed to ask you to move since I am cleaning up your mess. Shocked, since I am neither drunk nor the one who spilled anything, simply a patron who got drenched, I said, I didn't spill anything. I got spilled on. He huffed and puffed at me, and wiped over my feet again to push me away. I then said, why do you have an attitude with me? I have been sitting here enjoying my night not causing any problems and was a victim of a drunk spilling a whole beer on me. He said, You want to try to start something? and put the broom inches from my face with his face up to mine. I asked to speak to a manager, and he said I am the general manager, Alex, and I'm telling you to leave now. ?????? So, without asking what happened, without apolozing for what happened to a good customer who spent more money than anyone else at the bar, who is soaked from head to toe in beer, he decides the right thing to do is tell me to leave????? This has to be the worst customer service I have ever gotten....and after I was so happy to find a place right down from my own business where I could go to relax after work...a neighbor, at that....I am appalled! This Alex guy obviously has anger problems, because I am a very presentable female who not only had already inquired about renting the Karokee girl, but who was inquiring about renting out the entire bar for a special event. I cannot believe the conduct of this so called general manager after I had heard such nice things about Kyle, the owner. No phone calls were returned to me from Kyle, and they have no idea how much business they lost by treating an innocent bystander/victim of a drunken spill that way. I have lived in Cary my entire life and my husband and I employ over 45 people with our two businesses...we know everyone in this town and this is just bad business!

• Pros: had heard it was nice
• Cons: bad customer service with manager with chip on shoulder!