Clearwater Pools

Peggy P.

Joined 1 month ago

This is the worst pool company ever. They do not follow up and do not return phone calls. There work is subzero and they are very rude. We have had a leak in an under ground pipe after a year that cost us a lot to fix and then the pump went! The pool is not level so we had to put in a drain. We ordered a lighted pool, when it was delivered it did not have a light so we had to have a special person come in and put it in. So now we have a big electrical box sticking up next to the pool. These guys are rude and don't know what they are doing. Go with another company!!

Recommends

pebblesboy

Joined 2 years ago

Nice Work. My In ground pool was just finished and it is beautiful. There were times that it took more then one day for a return call, but this is the busiest season. I watched every single step as the pool was being built, they really worked hard no matter how hot it was and never stopped. Everything was done on schedule. I would like to say THANK YOU to Keith (Owner of Island pools) for always being there to answer all my questions and for keeping up with a very picky customer (me).

Doesn't Recommend

JohnDnly

Joined 2 years ago

WORST CUSTOMER SERVICE EVER!. One star is too many for this "take your money and run" company. Don't finish jobs when committed to, don't return phone calls, don't replace parts they lost, and they damaged the concrete pool deck when working on pool and blamed the concrete company that they "highly" reccommended. Bottom line don't be fooled by their "hometown" charm, they are not true proessionals - they do not value the customer - they do shoddy work (if you can get them to show up) and leave you with the mess.