Plato's Closet

Triangle Town Center Location. Not impressed AT ALL. I have sold hundreds of items on ebay and craigslist and maintained 100% due to my high quality standards. I've also dealt with high-end consignment stores in Denver and outside of DC. I'm very picky about what I sell.

I decided to try this route today and took in Tommy Hilfiger, The Limited, GAP and Ralph Lauren. All size Md/8s, some with tags still on. They didn't accept ANYTHING after an almost 45 minute wait time. During that long wait time, I walked around and was not impressed with their cramped, unorganized inventory. Everything is RUE, Forever 21 and Merino (Target's brand). The shoes showed a lot of wear and seemed dated. Their "trendy" spiel didn't reflect in the store's mdse. The atmosphere is dark, cramped and smelly. A teenage-like girl inspected my clothes and then the unfriendly, curt owner/manager poo-pooed the two items that the girl had initially selected, saying that my things did not fit their "trendy" atmosphere. (I'm taking that as a compliment!)

It was a completely different experience when I took my children's items to the Once Upon a Child store next to Plato's. Same concept, but brighter, more cheerful atmosphere and the people were much more pleasant to work with.…

Unpleasant. While I imagine that it may be difficult to work here (and face constantly telling people that their clothes have been rejected -- no one likes to hear that), there's no excuse for the unfriendliness of the employees.

Additionally, I'm not convinced they really know what to look for beyond a select number of brands. This can be pretty limiting. For instance, I brought in a small bag filled with still-in-stock Urban Outfitters dresses (so ladies, if you're a medium there's some good stuff waiting for you should you want to comb through the mess that is this store) and I was surprised at how low the offer was (and even more so that some were refused). Of course, it's better than not recouping any money, but I will probably try my luck on ebay the next time I attempt a clothing purge.

Better training/acceptance policies, better staff attitudes, and a more organized, attractive store would be a vast improvement.…

OVERRATED!. My 3 kids are ages 12.5 to 19... we couldn't find anything in this mess... it looks worse than a Goodwill store. As for selling your stuff there, total joke, as they snobbishly turn away 99.9% of good designer stuff then offer you pennies for what they keep. Not sure how they keep the place so packed, since from what I have read, seen, heard and experienced, they rarely buy much. Don't know if that's the case here, but when I lived in Florida some "consignment" stores were turning away folks because they were keeping the place stocked with stuff they bought at yard sales and sold back at their store... *shaking my head*…

Doesnt live up to all the hype.. Everyone sees the commercials on television and it appears to be a place where you can make fast cash for clothes you no longer wear- but this is not the case. The adds say that they take brand name clothes in good condition- but they take themselves way too serious. They don't accept clothes in trash bags even though their whole store is trashed, overwhelmed with cheap and poorly made clothes. You have to pick up the clothes they don't take before they close or they throw them away. I took in three large hampers filled with clothes they said they would take including Hollister, Abercrombie and Ralph Lauren and they didn't take anything! They said that the clothes had to have been made in the past year (how do they even know when it was made)! They are less than helpful and the store has appeared trashed every time I have gone in there. You have to search through every single item of clothing because it is not organized in anyway. I always find myself getting frustrated and leaving before finding anything I like because of the crampt and overwhelming atmosphere. I would recommend just donating your clothes to Good Will rather than even trying to sell them to Platos- you will just get frustrated.…