Cary >Food & Dining > Maximillians Grill & Wine Bar
8314 Chapel Hill Rd, Cary, NC | Directions 2751335.791852 -78.776146
Mon. - Sat. 5am - 10pm;Sun. CLOSED
Terrible service – I have gone to Maximillions many times and get great service at the bar. Twice we went, both times a party of four and received terrible servce. Both times we had Joan as a waitress. She totally ignored us, disappeared for long periods of time. We moved inside as we thought the service would be better. Every time we needed something we literally had to go find her. I am writing because I told me daughter to go to Maximillions Grill and Wine Bar. She told me that the food was great but the service was terrible. The waitress kept disappearing. She was offered a drink refill after she finished her meal. Guess what the waitress's name was? Joan.
Good Food...Horrible Management – We have truly enjoyed going to Maximillions and in the past have encouraged others to make the drive to Cary and try it out.
Unfortunately, we waited 45 minutes to be seated no host or hostess on duty. Appetizer arrived - no silverware. Drink orders arrived 30 minutes after ordering them.
When I spoke to the owner regarding this she became very defensive and began blaming our waiter who had been outstanding. She growled at him about the missing silverware in front of customers. When I reminded her that SHE had seated us, and that it was rude to yell at/blame an employee in front of customers, she was quick to inform me that she was the manager/owner and that she could snap at whoever she wanted.
That was our last meal at Maximillions...sort of sad.
Avoid the grilled pizza at all costs – Decided to finally go here and try some differerent pizza. These are individual pizzas but good size for one person. The Neapolitan is stone baked and the crust is crispy. The grilled pizza is billed as having a very thin cracker like crust. DO NOT GET THIS CRUST as it comes out very soggy and limp. If you like the toppings on one of the grilled pizzas you can get them on the Neapolitan crust. Ate at a table outside but for some reason the waitresses couldn't handle the very few people that were there. We wondered if they were also serving tables in the adjoining restaurant. Went to the bar to catch the end of a game after we were done eating. There were a handful of people already there watching but for some reason the bartender insisted on playing her CDs loudly on the sound susyem. You'd think she'd have the common sense to play the audio of the game HER CUSTOMERS were watching. Once she knew we didn't immediately want a drink (we still had the ones we were drinking when eating the pizza outside), she kind of ignored us including wiping off the mess that was on the bar in front of us. Won't be going back.
Best Restaurant I've found in Triangle – This was one of, if not the best meal my wife and I have had in our 10+ years since moving here. We had heard about Maximillians, but had not tried it until Friday evening. I can't believe a place this good is right here in our backyard. We had the beef tenderloin skewer appetizer to start - it was served over a bed of sticky rice, marinated in a soy/ginger, extremely tender. I had the smoked porkchop served over a stuffed chile rellano. I would not have thought to pair these two together, but it was amazing. The chop was huge and cooked perfectly. I had enough for lunch the next day. My wife had the crab and shrimp stuffed mahi - again..perfection. Foe dessert, we shared the carrot cake - which is made there fresh. Nedless to say, we will be going back. I was in a bit of a food coma when we left from eating too much, but if you are looking for an upscale place with a diverse, ecletic menu, try Max's. PS - this is the first review I have ever written here, but the experience was so good, I felt I had to share!
You have to go here! – My boyfirend and I went to Maximillians last night and it was insanely good. We kept looking at each other with looks of disbelief because the food was so incredible. The soup of the night was lobster bisque...best soup I have ever had. We also had the scallop appetizer which was amazing . Both entrees were great. We finished off with key lime pie. Everything is a unique twist on the same boring dishes we all have over and over. The chef is obviously very creative. It inspired me to write my first review of anything....ever. Please go! You will not be disappointed. I noticed some people commented on service, but our service was fantastic.
Best restaurant in Cary – I am very surprised to see the poor reviews of Maximillians. My husband and I recently moved from Raleigh to Cary, and this is the best restaurant that we have found in the Cary area. They have a talented chef and the food is delicious. It is as good as Michael Dean's or Humble Pie in Raleigh. The atmosphere is also good, which is hard to come by in Cary. We don't have kids, so I can't speak to kid friendliness. However, it is definitely a good place to go to celebrate a special occasion, or go on a date. We've been 3 times now and have always had good service, although each time we have had the same male waiter. The food is not cheap. It's generally around $20 per entree, but well worth it in my opinion. The desserts that we've had there were fantastic. I highly recommend this place if you are looking for a really good meal in Cary.
Not exactly kid friendly, inexpensive or conducive to conversation – I'm glad to see others' complaints about the slow service and poor attitude of one or more female wait staff; until reading other reviews I thought maybe I was expecting too much. Tip: try to hold out for one of the more mannerly male waiters. The food is well prepared but I would have rated it three $$$ rather than two. I'm amazed to see Max's listed as "Kid Friendly." There are no children's menus, child portions or discounts for children. I've been a dozen times and never seen a child in the restaurant - mine are well behaved and appreciate good food but would not have the patience to wait to be seated or served here. It is also a noisy place, often appearing to host large and boisterous business associates, making conversation difficult.
Great food, poor service – It took forever to get seated even though we had reservations and the food was excellent but it took an eternity to come out as well. Basically for a 7:30 reservation we were seated by 8:30 and started eating dinner at 9:30. And to top it off we had a server who had a horrible attitude. Maybe it would be good for take-out - just call 2 hours before you need the food.
Simply Amazing food – Two of the best and most memorable meals I've ever had, have been had at Maximillians. Simply amazing and delicious food. Excellent, respectful and non-intrusive service. The Espresso-rubbed ribeye is awesome, the BBQ Korean beef is great, specials and cocktails also incredible. Highly recommended.
Reservation system reminds me of a Seinfeld episode – We had reservations for 4 at 7:30. We arrived on time and we were waiting in the area near the front door. We didn't really want to go to the bar and we stood there for a while and were asked again to go to the bar to wait. It got to be 8:00 and one of our party went to ask the hostess (tall blond) when our table would be ready. She said they were cleaning it upstairs. We continued to wait for a while longer and the hostess passed by us on the way to the bar and we attempted to ask her again about our table. She did not stop, just pointed to a table that they were cleaning downstairs. What happened to the table upstairs????? I don't know. There was a 4 top that had been empty near us for about 15 minutes and I was unsure as to why we didn't get that table. The hostess was very rude and walked by us numerous times and offered no explanation or apology. I don't mind waiting when a place is busy, but take responsiblity and at least offer an apology and give an update on an estimate as to how much longer.
That being said, when we finally sat down, our server was knowledgeable on the menu and the food was excellent. I would highly suggest getting the bread as an appetizer. I would recommend the restaurant based on the food, but I would recommend going on a week night hoping it wouldn't be as busy. My biggest complaint was the hostess. I pinch of politeness would have gone a long way.
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