Raleigh >The Big Easy
OK for Raleigh. I've been a couple of times and the food just isn't spectacular. Tastes like a lot of stuff is premade and frozen. Nothing fresh. Even the "specials" are the same time and time again. Kind of like amped up bar food. Also found a lot of unadvertised bacon in their artichoke crab dip - which is not cool for non-meat eaters. No apologies for it either - which screams that there's no on site owner who cares.
Horrible Chicken. The Big Easy used to have some great salads, but the quality continues to get worse and worse. The past few times I've picked up a salad for take out, the chicken on it has been horrible and nasty. The chicken used to be fresh, juicy, delicious, etc. Now whatever they use is obviously something pre-cooked, barely nuked in the microwave, and is dry and rubbery. I'm not sure why I thought maybe things had gotten better and gave it another try...big mistake. And $9 for the pathetic salad? i will certainly go elsewhere next time.
Must have been the chef's night off.
The salmon was terrible. Basically it was a mediocre dry rub and the salmon, then they over cooked it. (I guess it was healthy ,no fat either from the salmon or the rub) They cooked it out!! I also ordered a Caesar salad. This was a house salad with Caesar dressing on the side. Come on guys, I would expect that at a sports pub....but here? They were nice and served it with tomatoes ! again,come on..
The chicken special of the night was so overcooked, luckily, the jack cheese they microwave over it put some moisture back into the meal. There are too many other places downtown with a good location, they need some quality control in the back of the kitchen.
Good cajun food. I really enjoy the food and atmostphere in this restaurant. The Po Boy sandwiches and the soft pretzel with crab dip are my favorite. It's a great location downtown and I love the decor of the restaurant inside, giving it a French Quarter look. Even though this food may not be as authentic cajun as another favorite of mine, Papa Mojo's Roadhouse in Durham, it's still tasty!!
it was okay. i had dinner at big easy when they first opened. the service was great, and the food was delicious. i recently visited there again for lunch and my experience was completely opposite from my first visit. we walked in and there was a group of people waiting to be seated in front of us. they seemed to be frustrated about the fact that they had been waiting a while to even be seated. when it was our turn, about 4 different waiters came up to us telling us that it would be a minute. the line just kept growing and growing out the door. they seemed to be either understaffed or overwhelmed... it was busy but not THAT busy. when we finally got seated, it took 10 minutes for anyone to come and even get us drinks. she was friendly but just seemed like she was out of it. the food took a long time for it to come out. our waitress never even came back to our table to check on us. we had to stop a guy who seemed to be the manager there to get more water, condiments, etc. the staff seemed nice but they were all running around crazy. it just seemed like they didn't have their stuff organized at all.
Delicious!. As a repeat customer, I think this place is great! I went there on a Thursday and it was actually crowded. Having been there before, seeing a crowded room was a first. The service was great, my salmon was cooked and seasoned perfectly, and the guy playing jazz music was awesome. The only downfall I noticed is that I got my entree about 2 minutes after my side salad arrived. Overall, I love the place and will definitely come back.
Fun place to be!. I know I haven't been to the heart of the Bayou so I can't compare to true Creole food but I found my experience at the Big Easy a great one. Wait staff were friendly and prompt, food was great, and the live sax player was awesome. I have pictures on my blog if interested.
Bad food and service.
I decided to try this place for lunch with a friend. It took about 20 minutes from when we placed our order to receive our appetizer. We ordered oysters on the half shelf for our appetizer and in its place we were given fried oysters. After we told the waitress that wasn't what we ordered she claimed oysters on the half shell weren't on the menu. Why didn't she tell us that in the first place?
We didn't want to place another appetizer order since it took so long to receive the fried orysters, so we accepted them. To be fair, she did offer to discount us for her error and apologized. The fried oysters were the best thing we ate.
Our entrees arrived one minute after the appetizer. We ordered the Seafood Gumbo, which happened to arrive with oysters on the half shell in it. Amazing that they aren't available as an appetizer, but are in the gumbo. The quality was not very good and the seafood was definately not fresh. We did receive a large portion of the gumbo, but I will take quality over quantity any day.
Say NO to this NOLA wannabe.
The Big Easy should be renamed to The Big Letdown. I grew up in and about New Orleans and I can tell you the food at the Big Easy is anything but authenic. I placed a take out order of over $50 and when it arrived it was cold, salad was wilted, the french dip came with no gravy or "dip" and the seafood gumbo was thick with sand. Yes, sand. The cook thought it pertinent to make it look authentic and left the oysters in their shells and put them in the gumbo like that. Any true NOLA-ite will tell you that oyster shells are part sand and if you boil them the shell will emit and decompose to some sand. Needless to say the delivery of that gumbo was not worth its ride to my home. I did call The Big Easy and the manager did attempt to make ammends so I reordered the chicken gumbo and they remade the french dips. This time they arrived with water down bullion as dip and covered in cheese. Not a typical po-boy from NOLA. Also not very tasty and the bread should not be a subroll. The chicken gumbo had the consistency the "dip" should have had and was only peppery. No okra, no trinity, just thick brown and peppery.
My advice to the restaurant, get a new cook or chef who knows what they are doing and to those brave enough to try this restaurant, save your money and go to the real BIG EASY... it will be worth your time. This is not authentic NOLA food and it definitely is not tasty, creole, cajun or even good.
Inconsistent Portion Sizes.
A co-worker and I tried the Big Easy today for lunch. I ordered the shrimp po' boy with onion rings for my side. She had the half and half po' boy--one half oysters and the other half shrimp--with fruit salad for her side.
As soon as the waitress brought our plates, I noticed the big discrepancy in our portions. My sandwich had more than two dozen shrimp on it. The shrimp side of her sandwich had eight shrimp. The other side, just five oysters. I ended up sharing some of my shrimp with her.
I've never been to Louisiana and don't really know what an authentic po' boy should be like. I have a hunch that the bread should be something better than what the Big Easy serves. I imagined a good crusty French bread. What I got was a bland soft hoagie roll--not much better than a hotdog bun. The shrimp were delicious, nicely seasoned and fried perfectly. My onion rings were also very good. My friend's fruit salad was disappointing. She ended up giving it to me. It was canned tropical fruit.
Service was good. The waitress took our orders and brought them back quickly. We were able to have a leisurely lunch and still make it back to the office without being late.
I think it worth going back to the Big Easy sometime, but it won't become one of our regular places to go.
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