Cary >Capital City Chop House
I've eaten here off and on for years ... it's going downhill. The first thing that greats you now is the inspection rating of something like 93.4. Uggh. The menu's getting smaller, the food is more expensive (they went to a more a la carte menu; it used to be inclusive). Anyhow, there are better places to go.
service was marginal, food was worse. I took 3 co-workers here based on word of mouth. We were seated promptly, however it took upwards of 15 to 20 minutes for someone to even greet us at the table. When they did, we ordered drinks and an appetizer. The drinks came and the appetizer was great! when we ordered lunch, the salad was not brought before the meal. Portions were quite small. i got the Chicken and it was very over cooked. one of my co-workers ordered the steak sandwich and the steak was very tough. while the reputation of this restaurant is good, it appears as tho they are trying to live on it. Come on Chop House, shape up.
Good atmosphere/ Poor service. We recently visited this restuarant. Service was good until food came out. One of our steaks was cooked incorrectly as a result of the waiter misunderstanding the order. The order was for medium rare and not medium well. The waiter got extremely upset and stormed off. At first, he acted as if we should just keep the steak that came out. Well, if you are paying this price for a steak, you expect it to be right. In the meantime of that steak being re-cooked, we had empty glasses. I actually went to the bar to have my tea re-filled! The waiter just disappeared! He had a major attitude. The manager brought the new steak out and acted like he could care less if it was cooked right or not. We will NOT be back! If this place wants to keep up its reputation, they better step it up and get rid of those that obviously are not there to serve the costumers, only there for a paycheck. Very Sad!
IT'S STILL THE BEST!!!. I;ve eaten at the Capital City Chop House a number of times and have always loved it. Take anyone visiting there for special dinners and each and every one of them has loved it as much as I have. When I went on their website earlier this week to make reservations I read a number of the reviews. I was extremely surprised that many were negative. I'll agree that restaurants do change, however, couldn't imagine that since my last time there the CCCH could have changed to the degree that many of the reviews expressed. Well we went this evening - it was great.. Absolutely love the atmosphere - it's comfortable and everyone there makes you feel welcome. Have always found the waitstaff to be terrific - as usual, they were, The food - was just perfect - both the presentation and the taste. Still can't say enough good things about it - know that if you're go there (even just for a simple night out) everything about it makes it a special event. IT'S STILL THE BEST !!!.
Capital City Chop House past it's Prime.
Sadly, this is a restaurant in decline. I wrote them in October about their French fries. Fries are frozen and on par with something you could get from Food Lion. Apparently, they did not care. For almost $100 per I expect hand cut fresh fries. We poled our party of 12 and to the person they said "card board". Bad enough that they did not fix this, their replacement creamed spinach I would not serve at my house. Their big fillet for $35. was cooked to perfection. Except it was dry and mealy. Lots of meals from other good steak houses tells me this is a no no in the future. If their is a plus side in the face of poor food, it is the quality of their staff. Unfortunately, the restaurant doesn't cut it any more and they don't listen to their customers.
May 7 Update. Just found my new favorite Steak House. Sullivan's on Glenwood downtown. Took a party there last weekend and it was excellent. Service was superb. Food was superb. French Fries were not on the menu but they made them for me anyway. They were the best. The place was really hopping too!
Quality and Service Poor. We received a gift card to go have a steak at The Chop House, so we went this evening. We were so excited because we had heard great things but the restaurant is a bit beyond our means. I ordered a medium-rare Porterhouse. It arrived incredibly over-cooked. The waiter agreed and took it back. The next one was blue-raw. The manager came to see us and offered a $7.00 dessert for my $45 steak that I could not eat. The waiter explained that its difficult to cook a steak on the bone... YOU'RE A STEAK HOUSE!!! This was our last trip to The Chop House.
STUFFED POTATO. In response to the group unhappy with the elimination of the stuffed potato-- your unhappiness was clearly biased. We continue to return to this restaurant despite of its menu changes, because of it's consistent quality. You obviously are judging our most favorite spot irrationally!!!!! We listened to you decide that nothing would be right if you could not have what you came for. GET A CLUE! Are you really a doctor? Your judgement is questionable.
Used to be soo good- not anymore.
One used to be able to get a great dinner for a reasonable price. Now, the salads are not included with the entree. And, to make matters worse, they removed the best twice baked potato from the menu! How could you remove a signature item from the menu??!!
We used to visit Chop House frequently. I dont think we'll be going there anymore.
Not Worth the Price. I went in anticipation of a great steak. It was over cooked and had no flavor. For $26.00 it only came with one side item, I chose flavorless mashed potatoes!!! My husband had already eaten, so just came along to keep me company. When my husband told the waiter he was not ordering, when my food came out the waiter tried to give my husband a plate so that we could share my meal. I thought my husband was going to deck him! I guess the fact that my husband did not order, implied to this waiter that we could not afford two meals. Talk about condescending! Truly a disappointment!
Great Food and Enjoyable Evening. The whole clan (11) celebrated a special family member birthday. The waiter was patient, helpful and very accomodating. The food was great and the portions are plenty. The entire evening was very enjoyable for the whole group. Glad we chose this place for the special occasion!
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