10/09/09

The customer is always wrong.

by StreetSmart

I ordered take-out - three dishes.

My husband brought home two, so i called to enquire about the third which i was told i didnt actually order??

Asked to speak to manager and discovered why the regular staff have such an 'edge'. Her 'teflon' approach stuck at least. She trained them well!

The outcome: $35 for soggy 'crispy fish' and some insipid chicken dish.

We wont EVER return. Hope they have a strong following or i expect to see the place shuttered pretty soon.

I offer one star purely because i have to.

• Pros: We once enjoyed eating there
• Cons: All around disinterest

09/12/09

very rude manager and waitress

by davidtom2009

I liked this restaurant before and went there often. But after two very bad experiences, I totally gave it up. One time the waitress was very rude and food came up without well cooked and tasted very bad. Another time the female manager was extremely rude!!! I cannot believe how she could speak in that way, absolutely beyond my expectation. It seems this restaurant has earned a lot of money due to its good location (not to good food and service). It becomes disrespectful of each individual customer. It seems every customer owes something to them, and so it acts like a boss to every customer. I 120% dont recommend this restaurant if you want a basic respect as a customer.

08/29/09

Good food; service needs work

by wehutson

Service really needs work.

• Pros: Food was good, fresh tasting.
• Cons: Service.